Like all members, diamond members receive the perks of all lower membership levels. One of the most valuable things I’ve learned from my experience as an Uber driver is the importance of understanding how I’m paid and how I can maximize my earnings. So now it was Sunday night and I had completed my required trips but was just short of the required acceptance rate. Recently, I sat in on a presentation in which Uber unveiled their new Uber Pro program in an effort to remedy many of the issues and complaints rideshare drivers experience. So today we’ll be diving in and exploring Uber Quest: what it is, how it works and how to use it to maximize your rideshare earnings. As an Amazon Associate I earn from qualifying purchases. Uber Pro is now available in the following cities: Previously, Uber Pro was available in the following locations below. Be your own boss! Over that weekend, I had given some rides, completed some deliveries, but had also ignored some requests. In the example below, a $60 reward is offered for completing 15 trips and meeting certain other requirements. Diamond membership is the highest level you can reach, and you’ll hit it as soon as you accrue more than 7500 points. I didn’t want to continue giving rides because it was late, requests were slow to come in and I really wanted to get home and sleep. This offer created quite a buzz here in the L.A. Uber driver community, as folks were scrambling to complete the required trips and cash in. That would be an extra $90 in your pocket each week. Design by SFWP. At the start of a 3-month period, your status is determined by the points you earned in the previous 3-month period. Before working with me (Ken calls me ‘surging Sergio’), Ken made around $17-19 an hour (see images below) before expenses. This was in March, 2016, as Uber was just beginning to experiment with these types of weekly incentives in Los Angeles. One thing many drivers have noticed since Uber Pro rolled out is that the amount you can earn through quests has gone down — some would say significantly. The Rideshare Guy may be compensated if consumers choose to utilize the links located throughout the content on this site and generate sales for the said merchant. Let’s say you spend $20 per day, or $100 per week on gas. It’s not a great deal of savings, but it is still a savings. Points are earned during a fixed 3-month period. Don't have an account? You unlock Diamond by earning 7,500 points for your rides and Uber Eats orders. When you end up breaking that down by the total dollars earned per mile driven on a given day, the earnings often beat out UberX since you don’t end up with long trips that force you to drive unpaid miles. Uber Pro divides drivers into four categories: partner, gold, platinum, and diamond. And while UberPOOL tends to be a pain point with drivers, the good news is that each Pool pickup counts to your Quest total. But there appears to be more to the system that assigns these offers. Which Drivers Receive Quest Offers? So if you’re in a market where Quest is offered, be sure to evaluate the incentives on a regular basis, determine if they’re worth pursuing, create a plan and then go out and execute! ladders. A lot of users are finding out tonight as Uber rolls out its rider loyalty Rewards program to San … Thank you, Uber! Uber Diamond I asked this question in r/uberdrivers and it wasnt met with mush hospitality, but I guess I can understand. So now it was Sunday night and I had completed my required trips but was just short of the required acceptance rate. Star rating average over the past 500 trips. Just keep in mind that while cancellations can raise your acceptance rate in cases like this, this strategy should be used carefully since Uber can penalize and even deactivate drivers for canceling too many rides. Learn more about Uber Eats Pro here. Ezra Dubroff is a rideshare veteran living in Los Angeles, CA. Acceptance Rate: An 80% acceptance rate is also required. With Uber Pro, there are four status tiers: Blue, Gold, Platinum and Diamond. breaks down how this new program works and how it will help drivers earn more. Prior availability: Boston, Chicago, D.C., Denver, New Jersey, New Orleans, Phoenix, Orlando, Seattle, and Tampa. Simply tap “Earnings” from the main menu and then click on “Promotions” to see what’s available. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time. You can see what Jay is up to at www.nomadjay.com. Uber will be trying out this program in a few select markets. Enlaza gemas en este maravilloso juego de 'matching' $500 extra just for completing 75 rides? He had close to 3,000 rides and a 4.95 rating, but he was putting a lot of miles on his car and dealing with costly repairs. This tier list does resemble Smogon's Tier list. Carjacking Prevention Tips – How To Stay Safe On The Road, Best Vehicles for Delivery – How to Find the Best Car for You, Mileage Tracker Review – 8 BEST Free Apps To Track Your Miles [Updated for 2020], Ultimate Tax Guide for Uber & Lyft Drivers [Updated for 2021], Uber Testing Out New Pilot Program in Select Cities. What are the exact terms for Uber Pro? While Uber doesn’t release information on exactly how they target which drivers with which Quest offers, it seems the offers are based on a blend of market demand and previous driver behavior. All Rights Reserved. Thus, it is senseless to make an unused tier list that is made from people who lack a true understanding of the meta-game. But there appears to be more to the system that assigns these offers. Simply tap “Earnings” from the main menu and then click on “Promotions” to see what’s available. Beginning on November 29, 2018 in Uber Pro launch cities, Quest promotions will only be available to drivers with Uber Pro Gold, Platinum or Diamond status and availability may vary by location. Readers, what do you think of Uber Pro? Uber is releasing a new way to reward drivers with increased earnings and discounts on everything from gas to college tuition. For a full-time driver who’s going to complete 55 trips anyway, it’s probably worth it to be sure to meet all the requirements and take home the extra $100. Notice that there are 2 quests for the week: one for $235 and one for $185 ($420 total). I consider this to be a huge improvement in Uber’s program. Such a large reward was obviously tied to the increased demand for rides on NYE after midnight. You may already have unlocked Diamond status in Uber Rewards — even though the incentive program only rolled out this week. The Rideshare Guy may be compensated if consumers choose to utilize the links located throughout the content on this site and generate sales for the said merchant. You’ll know if you’re canceling too much if Uber contacts you with a warning. The Uber Pro beta program will offer discounts, fare boosts, and some free Arizona State University courses to drivers with a rating of 4.85 or higher. If you’ve never heard of it, don’t put yourself through the ringer about it. Sign up I can complete rides during rush hour and food deliveries during meal times, with each trip counting toward my total. You drive for 40 hours a week and earn $1,500 per week. These Fair Credits can be applied to the cost of a Fair car, making your Fair rental cheaper or even free. Can drivers save money on expenses? Uber is also offering the following to some Uber Pro Platinum drivers until September 15: Fair, a company that helps drivers get rideshare ready vehicles quickly, is also offering new perks to Uber Pro drivers in the form of Fair Credits. Sign In Email or mobile number. You can also turn on destination filter in this situation and, while those rides won’t count towards your trip incentives, they will increase your Acceptance Rate and Cancellation Rate, so take advantage while this lasts. Uber Quest is a driver incentive that pays a reward when a driver completes a certain number of trips in a certain time period. Polishing is a unique, multi-step process of progressively finer grinding concrete or terrazzo floor surfaces through the use of diamonds and high-technology equipment. But I also didn’t want to miss out on the $80 that I was so close to earning. All Rights Reserved. On Thursday, Uber announced a pilot program called Uber Pro, which offers gold, platinum and diamond status for drivers in eight cities, including Seattle and Chicago. This is another excellent incentive. Descargar la última versión de Diamond Quest para Android. Partner – the starting level that all driver’s qualify for automatically after joining Uber Pro. And anyone who’s played Contra knows about the secret code to get 30 extra lives, right? Uber also guarantees faster airport pickups for Platinum and Diamond drivers, which will also increase the profitability and earnings per hour of those designated drivers. Yep, because I had accepted the request, my acceptance rate now jumped above the 80% threshold and unlocked the $80 bonus for me. Those video game buzzwords, “Quest” and “Boost,” are incentives for Uber drivers that can translate to real money and increased earnings, so as a driver, I thought it would be a good idea to figure out exactly how to take advantage of these opportunities and earn some extra cash. Like many driver promotions and incentives, Quest is offered primarily in larger Uber markets, where the demand for rides is strong and rideshare companies are constantly competing for drivers’ services. New! Beginning on November 29, 2018 in Uber Pro launch cities, Quest promotions will only be available to drivers with Uber Pro Gold, Platinum or Diamond status and availability may vary by location. But if I want to cash in on the Quest bonus, I better be sure to keep my acceptance rating above the required threshold. Today, RSG contributor Ezra Dubroff takes a look at the Uber Quest program and shares his best tips and tricks for maximizing your income while doing it! The Quest payouts also decreased considerably from the initial $500 you see above. That’s fine, you average about 100 trips a month, so in 10 months you can reach diamond status, right? To become a diamond Uber Pro driver, you must earn at least 1000 points in places like Detroit and Orlando to 3500 points in places like New York City. You can still complete destination trips and also earn cancellation fees, but those things will not increase your trip total in terms of Quest. With Uber and Lyft, there has never been any incentive to perform at an elite level, other than to make more money by working more hours. Check out this. Uber Eats drivers can also earn rewards. For a detailed look at Uber Boost, check out this great feature by Christian Perea from the blog. We can now add 6% to your earnings. Uber is upping its perks for drivers, introducing a new Pro rewards program for its top drivers. Eligible drivers can learn about Uber Pro, see available rewards, and track progress toward their goals directly in the rewards section of the redesigned driver app. Uber Pro is a program to reward drivers who perform at a high level. Earn higher fares during busy hours in featured areas With Boost, you earn guaranteed higher fares in featured locations during busy times of day. To become a diamond Uber Pro driver, you must earn at least 1000 points in places like Detroit and Orlando to 3500 points in places like New York City. Same city, same weekend, different drivers, different offers… Hmmm…. I believe this will not only allow drivers to further their own education, or that of a family member, but it will also engender tremendous loyalty towards Uber for providing the opportunity. For example, this ride contributes 3 points. Uber is releasing a new way to reward drivers with increased earnings and discounts on everything from gas to college tuition. The Arizona State University (ASU) Connection. What happened to the 3–6% bonus pay for Platinum and Diamond drivers? But instead of completing the ride, I cancelled it. Uber Pro. If you are like me, a Lyft driver, then this new offering provides an opportunity to reevaluate my driving options and make an educated decision. You can find him on YouTube. Required points at each level will vary by market. Drivers earn points during fixed 3-month periods, and the points they earn in one period go toward unlocking status (and more rewards) in the next. And because I then cancelled the trip, my completion rating dropped, but not enough to disqualify me from the bonus. Set a goal 2. The New York Times recently reported on “. ; Platinum – 600 or 1200 points. So out of all of the Uber requests sent to my phone while I’m online, I must accept 80% in order to qualify. Creating entertainment is our passion and we've been self-employed since 2012. To unlock rewards, drivers need to maintain a 4.85 star rating and a low cancellation rate. Drivers will be divided among four categories based on driving activity and performance. We’ll get back to that later. This program is not just for full-time drivers . We work tirelessly driving passengers from point A to point B. Uber is excited about this new offering. At the start of a 3-month period, your status is determined by the points you earned in the previous 3-month period. Today, Ezra from The Rideshare Genius will show you how one of those incentives works: Quest. Uber Pro the ride-hailing app's driver reward program expands to 20 more U.S. cities and soon in Mexico. This program is not just for full-time drivers . You earn points by completing trips. Uber will also provide drivers with status updates: So we can see here in this example that 1,500 points are required to achieve the highest level of Diamond. Uber Pro Gold, Platinum and Diamond drivers — tiers each with an increasing number of rewards points — receive up to a 25 percent discount from standard EVgo charging rates. ". Some of the techniques detailed in the Times’ report included Uber’s use of video game-like motivational tools, used to encourage drivers to behave in very specific ways. After comparing the Quest incentives in my app with other drivers in my city, I realized that we were all being offered different bonuses, most likely based on how many trips we’d completed in previous weeks and other behaviors in the driver app. So I figured out a way to get the $80 WITHOUT giving any additional rides. If you live in a city with Quest, you should automatically see any available incentive offers displayed in your driver app. Can drivers make more money? One of the best ways to earn with Uber is through the promotions and incentives that they offer. For those of us who have driven for many years, racking up thousands of trips and a high rating, we are treated just like the new guys, often getting less desirable bonuses due to our allegiance. Diamond: Uber’s top-level Diamond members get four more valuable extras by sitting on the loyalty program’s throne. ” Some of the techniques detailed in the Times’ report included Uber’s use of video game-like motivational tools, used to encourage drivers to behave in very specific ways. Here are a couple recent bonus offers that Christian received in the Bay Area during the last week of March 2017. $1,250- $1,640 sign up bonus! You earn points by completing trips. For that, we can all be grateful. Starting on November 29, to access regular Quest promotions, you’ll need to earn Gold, Platinum, or Diamond status. I decided that I’d remain online and accept the next request I received. This puts quite a bit of control back in the hands of the driver. Drive at the best hours 3. Will it benefit you? Uber Eats couriers will also be able to access the Uber Pro program as well, if they deliver in one of the cities Uber Pro has expanded to. One strategy I’ve had success with is pursuing both Quest and Boost promotions simultaneously. Quest promotions let you earn extra money for reaching certain trip goals in a set amount of time. RSG157: Will Delivery Companies Ever Be Profitable? And just like Quest incentives vary from one driver to the next, they also vary based on the city you drive in. You will be told the length and direction of the ride. Uber asked themselves the question: Is it possible for us to support our entrepreneurial-minded drivers so that they can drive and also move forward in the pursuit of their long-term goals and visions? I usually receive an email from Uber the night before the incentive period starts, urging me to check my app for the latest offers. Here are a couple recent bonus offers that. As mentioned earlier, these ignored requests included low-rated passengers, faraway pickups and requests without Boost or Surge multipliers. As mentioned earlier, these ignored requests included low-rated passengers, faraway pickups and requests without Boost or Surge multipliers. Time period: Each Quest incentive will have a specific time period in which the required trips must be completed. Drivers in the partner category need to maintain a 4.85 rating and a cancellation rate of 4 percent. Uber Quest. To get more information, tap the menu icon in the Driver app, then tap Uber Pro and the right arrow near the top of the screen. Not all cities (or NJ) will see Uber Pro right away. DMCA Copyright © 2020 The Rideshare Guy. Uber Pro Diamond: Fair in CA and GA: Drivers receive $40 in Fair Credits at the end of each month as long as they maintain Uber Pro Diamond status and have a Fair car at the end of the month. 100% tuition coverage for Uber Pro Platinum or Diamond drivers. Uber Pro is a new rewards program to help recognize the commitment and effort of outstanding drivers. Uber Pro divides drivers into four categories: partner, gold, platinum, and diamond. Soon enough, these types of incentives were being offered to drivers on a regular basis in Los Angeles. If you have been an Uber driver, this gives you even more reason to stick with Uber. Monday – Friday 7 a.m. – 10 a.m, 5 – 7 p.m., 9 p.m. – 1 a.m. 2. I received an offer of 20 rides for a $80 bonus, while another driver was offered a $50 bonus for completing 18 trips. Jay Cradeur, a graduate of the Haas School of Business at UC Berkeley, is a full-time driver with over 26,000 rides. Adds rewards like recognition as an Uber Pro in the app, and free roadside assistance. As you look at the rewards sheet above, you will notice that the top two levels, Platinum and Diamond, will be given valuable information upon accepting a ride. I count myself among the thousands of driver who feel undervalued, under-appreciated and underpaid. Well, I’ve tried to apply that same type of thinking to come up with some Uber Quest hacks. Did you blow enough money on Uber to get Diamond status? Uber has certainly made it a close race. On a recent Sunday, I was going after a 20 trip for $80 Quest incentive. Just got this email - "With the introduction of Uber Pro Beta, certain promotions will be available based on Uber Pro status. For example, here in LA, I’ve seen Quest bonuses as low as $25, while drivers in the San Francisco Bay Area are regularly extended Quest incentives that can top $400-$500 per week! Jay has a driver-focused podcast: Rideshare Dojo with Jay Cradeur. For drivers in the Uber Pro program, your tier status will be determined by: If you have completed fewer than 500 trips, the Star Rating is based on the average Star Rating of all lifetime trips. Giving 20 rides for $20 promo might not motivate me to get on the road, but 20 trips for $80 is a bit more enticing. Let’s say you are a full-time driver. Gold – 300 or 600 points. You will earn an additional 2 points (for a total of 3 points) when you either a) pick up a rider and begin a trip or b) complete a trip (or delivery) during the following times (these are called the ‘3 Point Hours’): Those pay bumps have been discontinued. Ken was an Uber Pro Diamond Ant! What other goodies are included? If you live in a city with Quest, you should automatically see any available incentive offers displayed in your driver app. What is in it for the drivers? You must earn points to access the different tiers and rewards in each tier. RSG157: Will Delivery Companies Ever Be Profitable? When it comes to thinking of Uber Quest strategies, the first things I’m going to look at are the overall bonus amount and the bonus per ride. This means I can generally reach my Quest incentives quicker and more predictably by delivering for UberEATS instead of driving for UberX. Uber wants to reward all drivers who emphasize quality customer service, from drivers that make a living on Uber to the part-time worker who drives as a side gig. But I also didn’t want to miss out on the $80 that I was so close to earning. This means that I must complete at least 25% of the trip requests I accept. Drivers earn points on every trip they complete with Uber. Drivers in the new cities will receive a notification pop up in their Uber app if they qualify for Uber Pro. 2 points per eligible dollar spent on UberX, XL, WAV/Assist, Comfort and Select 3. For those who were excited by it, I’m sorry to say that it’s going to be a thing of the past if it isn’t already. Boost fares work in multiples. I'm Harry, the founder of The Rideshare Guy. UberEATS trips work great with Quest for a number of reasons: while the distance and time of an Uber passenger ride can be unpredictable, I find that most UberEATS trips are only a few miles and can usually be completed in 30 minutes or less. Here’s a basic breakdown of the benefits: Up to 6% extra on time and distance rates Up to 5% Cash Back on gas at all stations If you maintain the Platinum or Diamond level, you will be entitled to free online courses at ASU. For example, on New Years’ Eve, I was able to earn Boost fares as high as 3.5x, while also getting an additional $10+ per ride from Quest for the 12 trips I completed. Over my three-plus years as an Uber driver, I’ve seen various incentive offers from the company but this was the one that really caught my attention. Starting Point: For my Quest offers, all trips must being in Los Angeles County. Uber Pro wants to help drivers in their entrepreneurial pursuits. So if you’re in a market where Quest is offered, be sure to evaluate the incentives on a regular basis, determine if they’re worth pursuing, create a plan and then go out and execute! These days, I'm a trusted media expert on all things rideshare and have a number of contributors across the country who are all driving for Uber and Lyft and other gig companies. Please note that The Rideshare Guy has financial relationships with some of the merchants mentioned here. Do drivers start from zero or are previous driving habits taken into account? Uber Pro is a new rewards program that allows drivers to take advantage of more earnings opportunities and savings. You can often find similar discounts with a gas credit card, which is a good idea if you do a lot of driving. Come the weekend, there’s then a second incentive period from 4 AM Friday to 4 AM Monday. Related article: Essential gear every rideshare driver should have. Rachel Premack. The requirements to qualify for Quest incentives here in Los Angeles are as follows. Sounds like a lot of points, huh? So an UberPOOL ride with 3 pickups and dropoffs would count as 3 trips when it comes to reaching your goal. Related article: Essential gear for rideshare drivers. Another strategy I like to use is focusing on UberEATS trips while going after a Quest goal. BOOM! You can also turn on destination filter in this situation and, while those rides won’t count towards your trip incentives, they will increase your Acceptance Rate and Cancellation Rate, so take advantage while this lasts. For example, a graphic showing an earnings goal when a driver attempts to go offline, encouraging that driver to stay online and reach a specific earnings threshold. Drivers in the partner category need to maintain a 4.85 rating and a cancellation rate of just 4 percent. Excluded From Quest: Destination trips, rider cancellations and driver cancellations do NOT count towards Quest promotions. This requirement can be a little trickier to meet. Image: Uber The other part of Uber's driver recognition program is free tuition at Arizona State University Online for platinum and diamond drivers. Quest is one of many tools that Uber offers that allows me to earn some extra cash while completing rides. Those video game buzzwords, “Quest” and “Boost,” are incentives for Uber drivers that can translate to real money and increased earnings, so as a driver, I thought it would be a good idea to figure out exactly how to take advantage of these opportunities and earn some extra cash. A ride may pull me far away from my Boost zones, but a food delivery generally will not. Uber Quest is a driver incentive that pays a reward when a driver completes a certain number of trips in a certain time period. If you like our work, please share it around and if you are feeling generous, consider supporting our Patreon - any little bit really helps and allows us to continue our dream-jobs! 1. This is quite an opportunity for drivers: free education from an accredited university. Points are earned during a fixed 3-month period. Uber Pro is now available in the following locations: Atlanta, Austin, Baltimore, Dallas, Detroit, Houston, Las Vegas, Minneapolis-St. Paul, Nashville, NYC, Orange County, Philadelphia, Pittsburgh, Sacramento, Salt Lake City, San Francisco, St. Louis, Los Angeles, Raleigh-Durham, Richmond. Delivery companies like Caviar tend to operate in a smaller area and this keeps the miles off of your car. And sometimes Quest offers include a second threshold to unlock a larger bonus (see example below). Uber wants to reward all drivers who emphasize quality customer service, from drivers that make a living on Uber to the part-time worker who drives as a side gig. You will earn 1 point for every trip completed for: UberX, UberPOOL, Express Pool, UberXL, UberSelect, UberWAV, UberBlack, and UberSUV, Each trip, along with any Uber Eats trip, will count as an Uber Trip for Uber Pro. Get my free Ultimate Guide for Rideshare Drivers delivered straight to your inbox. As an Amazon Associate I earn from qualifying purchases. New for Uber Eats-only drivers: Uber is now offering the same Pro program to Uber Eats-only drivers, called Uber Eats Pro. ” from the Rideshare Genius will show you how one of those incentives works: Quest feel undervalued under-appreciated... Earn a college degree while you are a full-time driver be completed specific. Tier of the required trips but was just beginning to experiment with these types of trips a... Much if Uber contacts you with a warning rewards in each tier possibly other markets ) 1 fine print $. Which the required trips but was just short of the best ways to maximize your with. 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